SYNERGY

Reported to Business Segment Manager - Business Products Portfolio: $950M

Synergy is a WA public Utility company and needed to prepare for full market contestability. Responsible for the management and development of the company business energy portfolio of electricity and gas products generating over $950 Million in revenue.  Developed product marketing strategy, liaise with business and government stakeholders, comply with regulatory and legal requirements while preparing product offering and organisation for a competitive market.

Key Achievements

Product Management | Development of product P&L and reporting framework

Marketing research | used analytics to pilot and launch products based on customer consumption behaviours

New service offering | Deliver self-serve billing data service portal for all products and customers

Governance & Compliance | Legal review and update of all business energy contract T&Cs (150 + forms)